Fraud Patterns and Risk Insights in African Digital Wallets

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Fraud Patterns and Risk Insights in African Digital Wallets

The report analyzes the relationship between total transactions and fraud-flagged rates across multiple channels and transaction outcomes in the year 2024, particularly focusing on data from month Dec 2024, which contributed 4.40% of total transactions. Various metrics such as dispute rates, flagged loss amounts, fraud-flagged counts, fraud-flagged rates, reversal rates, total transactions, and total volume in dollars are examined across several channels including Agent, POS, USSD, and Mobile App. The report highlights trends in discrepancies among channels, with POS and Agent frequently showing higher flagged losses and transactions, while USSD often exhibits the highest fraud-flagged and reversal rates.

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