Between 2017 and 2025, the shelter processed over 50,000 animal intakes while maintaining a 75.6% live release rate. Despite strong outcomes, intake volumes increased by nearly 13% year over year, driving higher workload, longer lengths of stay, and sustained population pressure. Operational analysis shows that capacity strain is driven primarily by intake growth and time in care rather than inefficiency. Outcome patterns vary significantly by animal type, with cats driving volume and dogs driving returns. A dedicated Policy & Operations Snapshot reveals that policy success does not always align with operational workload. By separating outcome effectiveness metrics from throughput and volume metrics, the report highlights the trade-offs required to sustain performance under growing demand.

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