Consumer Financial Protection Bureau

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Consumer Financial Protection Bureau

An interactive Power BI dashboard built for the Onyx Data October Challenge 2025, analyzing 63K+ U.S. consumer financial complaints (2017–2023). It uncovers trends across products, states, and companies — revealing that 95% of complaints are responded to within 29 days, with 93.75% timely responses and a 23.5% monetary relief rate. The report highlights key patterns in complaint volume, response timeliness, and company performance using advanced DAX measures, Power Query modeling, and data storytelling techniques.

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    16 Upper Woburn Place, London, Greater London, WC1H 0AF, United Kingdom

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    +44 204 534 7858
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